Version: 02.04.02
Frequently Asked Questions
Q: What is the difference between IPScom M-3800A,
M-3820A, and M-3822.
A: IPScom M-3800 works with the M-3420 and M-3430 generator protection
relays. IPScom M-3820 works with the M-3310 transformer protection
relay and the M-3425 generator protection relay. IPScom M-3822
works with the M-3520 intertie protection relay.
Q: I'm having trouble running my IPScom software
on a Windows-NT system?
A: Some of our software contains 16bit code which Win-NT does not support.
You can correct this by placing a /nt switch after the target in the
shortcut properties. Ie., the target would read: C:\becoware\ipscom22.exe
/nt
Q: How do I set communications parameters if
I have an M-3310/M-3425 without the human-machine-interface (HMI)?
A: Installed along with IPScom is a utility program called IPSutil.exe.
IPSutil is used to set communication and other system parameters on
units shipped without an HMI. This program can be run from the install
directory (default c:\becoware) and may be used on units with and without
HMIs.
Q: When I print information from IPScom it is
very small on the page. How do I fix this?
A: Printouts may be appear compressed on high resolution printers.
Decrease the DPI setting to approximately 300 DPI in the printer properties
to obtain desired results.
Sales and Service
For sales and service information
contact your local representative
or contact the factory:
E-mail: sales@beckwithelectric.com
Call (727) 544-2326
or Fax (727) 546-0121
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