Frequently Asked Questions
Q: What is the difference between IPScom M-3800A,
M-3820A, and M-3822.
A: IPScom M-3800 works with the M-3420 and M-3430 generator
protection relays. IPScom M-3820 works with the M-3310 transformer
protection relay and the M-3425 generator protection relay. IPScom
M-3822 works with the M-3520 intertie protection relay.
Q: I'm having trouble running my IPScom software
on a Windows-NT system?
A: Some of our software contains 16bit code which Win-NT does
not support. You can correct this by placing a /nt switch after the
target in the shortcut properties. Ie., the target would read:
C:\becoware\ipscom22.exe /nt
Q: How do I set communications parameters
if I have an M-3310/M-3425 without the human-machine-interface (HMI)?
A: Installed along with IPScom is a utility program called IPSutil.exe.
IPSutil is used to set communication and other system parameters on
units shipped without an HMI. This program can be run from the install
directory (default c:\becoware) and may be used on units with and without
HMIs.
Q: When I print information from IPScom it
is very small on the page. How do I fix this?
A: Printouts may be appear compressed on high resolution printers.
Decrease the DPI setting to approximately 300 DPI in the printer properties
to obtain desired results.
